Nov 30, 2022
The connection between contact centre
operations and a family-run Scottish Whisky Business is certainly
not that obvious. However - My guest Karen Somerville shares how
she had to change and pivot in her business pretty fast, as the
world market place changed with Covid-19.
She explains candidly how difficult it was at...
Nov 23, 2022
Nikki is a brand strategist and authentic messaging experts who work with brilliant leaders of leaders…. So people like me coaches, consultants, experts, service based business owners… who are hiding - sometimes in plain sight!
Nikki had a high-flying career…. Until THAT very scary moment happened in her life at...
Nov 16, 2022
Nov 9, 2022
Peak Season is approaching and with that can come stress, anticipation but also success. This year perhaps brings an extra and great pressure, as the world is dealing with high inflation costs, a war with no end in sight, staff shortages and increasing disruption of services.
So how do we prepare? In this episode we...
Nov 2, 2022
Sales…. Arghh - for so many heart centred service providers, Sales is a hot potato topic! We - I include myself - don’t want to sell! We want to serve!
Yet how can you truly serve if you don’t sell?
My guest today is Kristin Zhivago, President of Zhivago Partners, a digital marketing agency. Krisitn knows her...