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The Operational Excellence Show

Mar 15, 2023

Today is the first instalment of our foundational series "Customer Service Delivery Made Easy"

Over the next four episodes I will be looking at some of the basics & will be sharing insights, tips & tricks to help set up your Customer Service Delivery for success. 

In this episode I’m going to lay out a powerful 3 step approach to ensure your People aspect is covered from day 1! 



We have created an amazing downloadable workbook for you - covering the content of this foundational series! Go and DOWNLOAD IT HERE…


Contact us at or email me directly


This Podcast is produced by: Andrew Madden Photography & Media Production