Sep 21, 2022
We don’t speak about money and customer
service! Nor do we focus on money and customer experience. Whether
that’s a British or Swiss or even worldwide phenomenon is really by
the by. My guest today talks, lives and breathes money and
wealth!
Christine is under no illusion - money is a
sensitive topic - but she believes in her company, M1, and put the
fun back into making money and creating wealth! Her focus lies with
the drive to eliminate client pain points and making positive
financial outcomes more accessible!
Christine was 10 years old when she bought her
first stock, sparking a passion for personal finance. She
subsequently pursued a career in wealth management including with
JP Morgan and Fidelity Investment, before she joined M1 - a high
growth fintech company!
She is leading a team
focused on designing and delivering a seamless client experience
and empowering personal financial well-being for over 500k
clients.
How she measures success and stays true to
herself and M1 mission is uncovered in our discussion today!
Links
M1 Finance: https://m1.com/
Christine LaFrance on LI: https://www.linkedin.com/in/christinelfob/
Marianne LinkedIn: https://www.linkedin.com/in/marianne-rutz/
Course
Waitlist: https://rutzconsulting.com/customer-service-course/
This Podcast is produced by: Andrew Madden Photography & Media Production