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The Operational Excellence Show

Nov 17, 2021

Today we are diving into the second P in the People - Executing Process - Amplifying Profit - the 3 P’s I am referring to regularly!

My guest today is Mark Buckley of MXB consultancy and Associate Director of Rutz Consulting!

We are diving into operational delivery best practice! You will learn how to discover what’s “below the surface” i.e. the Iceberg principles, you will hear all about creating a meaningful visual board!

And why these boards are so important to encourage accountability, knowledge sharing and also celebrations of a job well done!

Last but not least we discuss governance in operations.
Probably the single biggest point of failure!

You can find Mark on LinkedIn or via our Website!


Marianne on Linkedin:

Rutz Consulting Website:


This Podcast is produced by: Andrew Madden Photography & Media Production