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The Operational Excellence Show

Jun 2, 2021

This week’s leading Gent is Hans Luyts , a knowledge management consultant who helps the IT team solve the knowledge and communication challenges that bottleneck their productivity.

He makes quite a bold statement…. Nobody should need to call the IT department. Full Stop. 

In this episode, Hans candidly shares the massive changes and challenges he sees when working in an IT team and how he helps his clients to:

1. Reduce Costs
2. Innovate faster
3. Deliver peace of mind to their customers and their staff.

I highly recommend you take the knowledge management health check after you listened to this episode! 


Hans' LinkedIn:


Knowledge Management Health Check


Marianne on Linkedin:

Rutz Consulting Website:


This Podcast is produced by: Andrew Madden Photography & Media Production