Mar 22, 2023
Today we are discussing the importance of recording why you and your team are doing what your doing!
Most of our clients struggle to produce an operational manual or ensure they have systems in place that allow the business to run, even if some key stakeholders are not available!
Resources:
We have created an amazing...
Mar 15, 2023
Today is the first instalment of our foundational series "Customer Service Delivery Made Easy"
Over the next four episodes I will be looking at some of the basics & will be sharing insights, tips & tricks to help set up your Customer Service Delivery for success.
In this episode I’m going to lay out a powerful 3 step...
Episode 133 - OPEX - Leading Ladies - Wendy Sellers - The HR Lady
Feb 8, 2023
Becoming and remaining an Employer of choice - that’s a tough order nowadays!
I’m discussing this topic with Wendy Sellers, the HR Lady, who boldly claims… Your People are My Business!
Topics such as Retention, the importance or nuisance of employee surveys, the silent resignation and so many more hot potatoes...
Feb 8, 2023
Becoming and remaining an Employer of choice - that’s a tough order nowadays!
I’m discussing this topic with Wendy Sellers, the HR Lady, who boldly claims… Your People are My Business!
Topics such as Retention, the importance or nuisance of employee surveys, the silent resignation and so many more hot potatoes...
Feb 1, 2023
My Guest today is Marybeth Gregg, the Founder
and President of The International Centre for Women’s Leadership
and Author of Bestseller “How to soar with a broken Wing”.
International consultant, coach, author,
entrepreneur, mother, great friend, fun seeker, and adventurer.
Marybeth Gregg is the President and...