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The Operational Excellence Show

May 25, 2022

I love data! I love Data Analytics - and if all of this comes in an App - Happy days!
My guest today is the Founder and CEO of OpsAnalitica, Tommy Yionoulis! His big promise: You can measure everything, real time in a meaningful way! What’s on paper should be on Ops Analitica!
We discuss how Tommy started...

May 18, 2022

You have to practice for success - a strong statement from Interview Coach Carrie-Lynn Hotson!

My guest today is on a mission to help people to be more confident in their next interview and land the role of their dreams!

With the great resignation leading to an employee driven recruitment market post pandemic - getting...

May 11, 2022

In today’s episode I’m taking you through our brand new course “Customer Service Delivery Made Easy”

A dip into each one of the four modules:

    1. Recruitment, Onboarding and Training
    2. Moving Forward for Growth, Efficiency and Success
    3. The Voice of the Customer
    4. Quick win’s and Cost Savings

You will have a good...

May 4, 2022

My guest today is Ed Tyson - Chief Architect of Leadership SOPs!
Of course - I hear you - what has leadership got to do with Standard Operating Procedures? Well - that’s what Ed talks to us about today! Ed has created a Leadership Development framework and methodology helping leaders structuring, operating and...