Feb 23, 2022
How does a Basketball Player make it to the top
of a very well known outsourcer in the Netherlands?
My
guest today is Nuno van Dunem da Costa, who’s sporting career and
professional customer management career are an absolute
inspiration!
We are chatting about Nuno’s ambition and drive
to succeed - as player of the...
Feb 16, 2022
I love showcasing successful Contact Centre
leaders - especially those who started in the industry as an
advisor or team leader! Today’s guest is an absolute inspiration….
Marianne Withers is the CEO of the Verity Centre - a british
boutique contact centre and business solutions consultancy!
Mariannne started her...
Feb 9, 2022
Guess what happens when you meet at Waitrose’
wine bar at KingsCross…. You end up working with the #Ateam and are
going to win the best Outsource Contact Centre of the Year Awards
at the European Contact Centre and Customer services Awards
2021!
Speaking to William about Customer
Management is just pure joy!
Feb 2, 2022
Today you are in for an absolute treat!
I’ve
invited two of my business Besties, Bertine Crèvecoeur and Alicia
Butler Pierre to discuss the Power of Collaboration!
As we come out of the Pandemic - one thing we
all learned is “thinking out-side the box” and working together for
the greater good.
Women do this...