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The Operational Excellence Show

Feb 24, 2021

Today’s Leading Lady is…. Yes you guessed - it’s myself!

I am interviewed by Teresa Robertson, Associate Director of HR and L&D at Rutz Consulting. 

I’m honoured to be in this line-up.

My career started in Travel & Tourism - and I fell into the Customer Service  / Contact Centre World by accident, as...

Feb 17, 2021

Today’s Leading Lady is Tugreofia Smith, lovingly called Tugs, Vice President of A&T Ascension Consulting Inc! 

ATAC is a Canadian based virtual service BPO. The jewel of their  organization is their people. Remote work from home is the new frontier for many. However, Since 2011 A&T Ascension Consulting Inc. (ATAC)...

Feb 3, 2021

Today’s Leading Lady is Celine Chan, Managing Director of Webhelp Asia (formerly Sellbytel).

Celine joins us from Kuala Lumpur, talking us on her professional journey; starting as, what her father perceived to be a sales girl, to becoming MD of the Asian Business for Webhelp, a global Outsourcing Firm.