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The Operational Excellence Show


Sep 5, 2024

In this episode of the Leaders Lounge, I dive into the first part of my CEO playbook - a series of practical tips and insights that I’ve gathered from my first year leading Ethical Maintenance.

As someone who’s passionate about customer experience, stepping into the property maintenance management world was a significant shift.

I share my journey, the challenges I faced, and the strategies that helped me succeed, from fostering a fun and creative work environment to mastering the complexities of a new industry.

This episode is packed with actionable advice to help you thrive in your leadership role.

This is Part 1 of a 3-part series, so be sure to stay tuned for the upcoming episodes where I’ll continue to unpack my CEO playbook.