Feb 23, 2022
How does a Basketball Player make it to the top
of a very well known outsourcer in the Netherlands?
My
guest today is Nuno van Dunem da Costa, who’s sporting career and
professional customer management career are an absolute
inspiration!
We are chatting about Nuno’s ambition and drive
to succeed - as player of the Portuguese National Youth Team and
later with a Dutch team, Nuno talks candidly about how he learned
to pursue his dream, his career but at the same time not lose
himself. He draws many parallels from his active sports career to
his Customer Experience / Operational Excellence work.
Nuno
tells us about the importance to follow a framework - however the
most important component here is the customer! And not just the
end-user, also the company internal customer!
Now
Operations Director with 5CA the brings all his experiences to a
leading Dutch outsourcing firm who, in his own words…. Have given
Nuno more development and support than other firms combined. Hint….
Look after your employees and they give you their utmost best they
can!
Social Links
LinkedIn: https://www.linkedin.com/in/nuno-vandunemdacosta/
5CA: https://5ca.com/
Marianne on Linkedin: https://www.linkedin.com/in/marianne-rutz/
Rutz Consulting Website: https://rutzconsulting.com/
This Podcast is produced by: Andrew Madden Photography & Media Production