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The Operational Excellence Show

Feb 16, 2022

I love showcasing successful Contact Centre leaders - especially those who started in the industry as an advisor or team leader! Today’s guest is an absolute inspiration…. Marianne Withers is the CEO of the Verity Centre - a british boutique contact centre and business solutions consultancy!

Mariannne started her career many moons ago as Operations Manager for Golley Slater where she learned the ropes of contact centre service delivery. She then rose through the ranks before creating her very own centre just about 8 months ago!

And it was not always plain sailing! In this episode we discuss Marianne’s career, her ups and downs and of course the developments in an industry we are both so passionate about!



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This Podcast is produced by: Andrew Madden Photography & Media Production