Jun 30, 2021
Today - we are diving into the why, what, and
how of the German DACH Customer Experience Awards with moderator
and organizer Marcus von Kloeden!
Marcus takes us behind the scene of this very first DACH summit and CX awards - not something you do easily in the midst of a pandemic!
We discuss the following topics
Marcus demonstrates his passion and extensive
knowledge, underpinning the interview with real life stories
covering the financial world, big multinational Blue Chip firms and
small successful family businesses!
I’m honoured to be judging your customer centric approach! See you there!
DACH CX Awards Website: https://www.dach-cxa.com/
Marcus von Kloeden LinkedIn: https://www.linkedin.com/in/marcusvonkloeden/
DACH CX Awards YouTube: https://www.youtube.com/channel/UCt3c5T-Hsr77gpnUjhKchvA
Marianne Rutz - Judge DACH CX Awards: https://www.dach-cxa.com/unsere-juroren
Episode 22 - Mystery Shopping mit Marcus von Kloeden: https://operationalexcellenceshow.libsyn.com/episode-22-mystery-shopping-guess-what-you-find-with-marcus-von-kloede
Marianne on Linkedin: https://www.linkedin.com/in/marianne-rutz/
Rutz Consulting Website: https://rutzconsulting.com/
This Podcast is produced by: Andrew Madden Photography & Media Production