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The Operational Excellence Show

Apr 21, 2021

Sarah Al-Hussaini is the Co-Founder and Chief Operating Officer of, the world's leading customer service automation platform, powered by artificial intelligence.

Ultimate has been named by WIRED, as one of Europe's Hottest 100 Startups and by Forbes, as a Top 100 Most Innovative Companies globally.

Today Sarah shares her views and gives insights to the future of how emerging technologies can be used in the customer service sector and how women can & should be at the forefront of this. 


Sarah's Linkedin: Website -

Eventbrite Leaders In Service Summit:

Marianne on Linkedin:

Rutz Consulting Website:


This Podcast is produced by: Andrew Madden Photography & Media Production