Apr 6, 2021
My guest today is David Rumble - an out-sourcing expert like no other! But not only that, David is also a consultant, who has built more than one successful consultancy agency in the contact centre space!
We all know that consultants have a mixed reputation - so what David has got to share is not only how to be a consultant but also what it takes to bring about real change in the industry.
Adding value as consultants can be hard, as we are not only implementing change - we teach people how to do things - so that we can make ourselves redundant. And that’s the difference between a freelancer and a consultant.
David is also a dedicated supporter of a number of charities and not for profit organisations. One charity very close to Dave is Ballboys - and he will tell you why!
This Podcast Webpage: https://rutzconsulting.com/podcasts/episode-55-opex-with-marianne-rutz-leading-gents-with-david-rumble/
David at LinkedIn: https://www.linkedin.com/in/david-rumble-4a4a09b/
Marianne at LinkedIn: https://www.linkedin.com/in/marianne-rutz-351b0a5/