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The Operational Excellence Show

Jan 13, 2021

Amal Hassan, Founder and CEO of Outsource Global, Nigeria.

The very first guest in this exciting Leading Ladies Series is Amal Hassan. 
Amal Hassan is a leading Nigerian technopreneur with diverse interests across different technology verticals. In 2003, Amal set up the first organized ICT training institute in Kano that provides IT training to young Nigerians, especially women. Her passion to unlock Nigeria’s developmental potentials through technology-driven innovation and value-addition led her to build, capitalize and restructure a series of technology-related businesses that succeed in developing talent and creating employment for young Nigerians.

In 2013, she founded Outsource Global, a contact center business process outsourcing that now has offices in Abuja, Lagos, and Kaduna. Under her leadership, Outsource Global has emerged as the leading Nigerian contact center provider servicing the international market, turning the company into a truly global BPO giant, creating over 700 jobs and putting Nigeria on the global map for contact center business process outsourcing.

Amal’s entrepreneurial prowess and business acumen continue to set her apart as a highly regarded emerging business leader in Nigeria. Over the years, she has participated in local and international business missions and attended various professional and leadership courses, conferences and seminars both locally and abroad. Widely regarded as a role model for the girl-child and women especially in northern Nigeria, she has continued to mentor young leaders across her industry.

Amal earned a Bachelor of Science degree in Business Administrations from Bayero University Kano, Nigeria and a Master degree in Business Administration from the same university. Amal is a partner in Bluetag Group the holding company for Parkway Projects, HealthStation, Bluetag Technologies, Bluetag Synergy and Outsource Global. Amal is also an Alumna of Fortune-US Department of State Global Women’s Mentoring Programme- which links young female leaders to Fortune‘s most powerful women.


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