My guest today is the co-founder
of Tango! Not the Dance! Or a Dance Studio…. But an amazing tool to
map out & write out processes in your organisation!
In our Contact Centre Industry we live and breath processes and
process improvements! We love it, I love it! Yet when it comes to
documentation of said processes; the “How to” - then I often times
find that these so important documents
a) don’t exist
b) are not complete
c) are outdated!
Tango will allow you to get on top of your process mapping! Ken’s
promise is “you can create guides in seconds”