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The Operational Excellence Show

Jun 22, 2022

I’m joined today by Founder and CEO of Hollywood Browzer Beauty - Amy Anzel!

You might wonder what Dermaplaning, hair removal and exfoliation tools have got to do with operational excellence! Let me tell you - Hollywood Browzer’s Trust Pilot Rating in Summer 2021 was bad - just very bad, 1 star reviews consistently complaining about goods not received!

Does this sound familiar? It's one of the most common complaints companies get when they have a distribution challenge.

In today’s episode Amy shares candidly how she and her team worked with this challenge and other issues on their entrepreneurial journey!



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This Podcast is produced by: Andrew Madden Photography & Media Production