Jun 22, 2022
I’m joined today by Founder and CEO of
Hollywood Browzer Beauty - Amy Anzel!
You might wonder what Dermaplaning, hair removal and exfoliation tools have got to do with operational excellence! Let me tell you - Hollywood Browzer’s Trust Pilot Rating in Summer 2021 was bad - just very bad, 1 star reviews consistently complaining about goods not received!
Does this sound familiar? It's one of the most common complaints companies get when they have a distribution challenge.
In today’s episode Amy shares candidly how she and her team worked with this challenge and other issues on their entrepreneurial journey!
Course Waitlist: https://rutzconsulting.com/customer-service-course/
Marianne on Linkedin: https://www.linkedin.com/in/marianne-rutz/
Rutz Consulting Website: https://rutzconsulting.com/
This Podcast is produced by: Andrew Madden Photography & Media Production