Jun 1, 2022
This is Episode 100 of the Operational Excellence Show - and I couldn’t be any prouder of myself and my guests for having it made thus far! I recorded this podcast just before my birthday - reflecting on yet another year on this earth and another year in business.
What did I do to get this far? Actually, I don’t have a highly organized marketing machine for the podcast! In fact - if marketing the podcast on LI predominantly takes 5% of the success why we are still here - that’s a lot! No! The podcast and the work we do at Rutz Consulting is so successful because I do well what I’m doing just now…. Showing up!
I learned from a mentor of mine that the question is not “is it really worth the effort?” or “should I just stop?” The question is: What do I need to do in order to show up? This applies to every situation I’m facing! Whether this is podcasting, doing a deep dive into your customer service delivery or working with someone on a one to one basis.
Showing up - no more & no less!
So - how does this relate to customer service and customer experience?
You can see where I’m going with this! In order to deliver excellence - you must show up!
I’d love to help you and your team to show up for your customers! I’d love to show you what showing up can do for you and your customer service delivery! Do get in touch with us! Send us an email on firstname.lastname@example.org or reach out on LinkedIn!
Course Waitlist: https://rutzconsulting.com/customer-service-course/
Episode 97 Customer Service Delivery Made
Marianne LinkedIn: https://www.linkedin.com/in/marianne-rutz/
This Podcast is produced by: Andrew Madden Photography & Media Production