Preview Mode Links will not work in preview mode

The Operational Excellence Show


Oct 4, 2024

In this very special episode of the Leaders’ Lounge, I’m taking you on a personal journey—a story of resilience, transformation, and leadership. I often get asked, “How did you move from the corporate world to leading a property maintenance company?” Today, I’m opening up about that journey, reflecting on pivotal moments that shaped my path.

💡 Highlights from this episode:

  • Cancerversary reflections: How a cancer diagnosis changed my life’s direction three days before my wedding.
  • Phases of transformation: From “Who am I now?” to exceeding expectations and embracing new opportunities.
  • Customer experience as my superpower: How my love for CX and leadership shaped my role at Ethical Maintenance.
  • Empowering communities: How I’ve applied the lessons I’ve learned to elevate property maintenance and create better living environments for homeowners.

This episode is for anyone facing life’s curveballs while trying to lead with purpose. It’s about finding your path, empowering yourself, and empowering those around you.