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The Operational Excellence Show

May 31, 2023

As I record this episode on 22 May 2023 - Dave D’Arcy who is well known in the employee engagement & leadership world is launching his own business.

We discuss the aspects of leadership beyond Net Promoter Scores, Trust Pilot or Google reviews! 


With his experience in the Corporate World, Dave is bringing...


Apr 26, 2023

Monday, 24th April marked the 5th anniversary of Rutz Consulting limited! Yeah - We made it to 5 years in business! We registered our limited company 5 years ago! 

In this episode we look at some of the reasons why 20% of businesses fail in their first year and 60% of businesses go bust in the first 3 years of trading!


Apr 20, 2023

Today's podcast is of a rather personal nature! This is for two reasons: 

  1. You might be a new listener to the operational excellence show and wondering who I am, where I came from and what we do at Rutz consulting

  2. Over the past 6/7 months I have been doing some deep work for myself and for the business - today I’m...


Apr 12, 2023

In today's bonus episode of the foundation series "Customer Service Delivery Made Easy" I’m talking you through how you can become a better leader in 9 simple steps!

Resources:

We have created an amazing downloadable workbook for you - covering the content of this foundational series! Go and DOWNLOAD IT HERE…


Apr 5, 2023

Today it’s all about cash! Show me the money in your customer service delivery!

 

Resources:

We have created an amazing downloadable workbook for you - covering the content of this foundational series! Go and DOWNLOAD IT HERE…

Links:

Contact us at info@rutzconsulting.com or email me directly